ABOUT US
Welcome to ours Lily and Mimi Nails Studios Safety We do not service those whom we feel may have a contagious nail condition, open wounds, any visible infections, fungus, or any illness that may potentially cause harm to others. For everyone’s safety, our white spa chairs have a maximum limit of 250lbs per chair. Hygiene At ours Studio, we take sanitation seriously. Our pedicure tubs are lined with disposable protectants for each client, EPA registered disinfectant used with each foot bath. Furthermore, our tools are either disposable, single use or are sterilized after each use to ensure a pleasant and safe experience for our clients. Appointments Late arrivals: If you arrive more than 10 minutes late for your appointment, we reserve the right to cancel or reschedule your appointment in order to keep our next client on schedule. All appointments are time based; we do our best to accommodate added services on your arrival but if the time is not available prior to the next appointment we may have to deny your request. Our Guarantee At ours Studio use high-quality brands and we take pride in our skilled staff. This is why we offer a 14-days guarantee for all our nail services. Breaking, chipping, lifting, & peeling are rare but may occur in unique circumstances. Please make an appointment to return to our studio within 14 days and allow us to make it right, without any additional charge. (Color/style changes are not covered in our guarantee.) In the event all nails must be repaired there is not an additional 7-day guarantee.
CANCELLATION POLICY
We get it that sometimes things come up and you may need to cancel. If you are unable to make the appointment, please kindly notify Lily Nails Studio at (703) 474-0067 or lily.nails.studios@gmail.com as soon as possible to reschedule.